Complaints
Laceyfields Academy wants pupils to be healthy, happy, safe and to do well. Co-operation between parents, staff and governors leads to a shared sense of purpose and a positive atmosphere in the school.
First …
If you or your child has a problem with school, first talk to your child’s teacher. Think about what you hope will happen as a result of your discussion and let the teacher know this.
Then ...
If the issue seems to continue it is important that you meet again with your child’s class teacher to highlight that the issue has continued.
If you still feel after this meeting that the matter remains unresolved then please make an appointment to see our Headteacher Miss Rogers. It is in everyone’s interest for things to be sorted out smoothly. We all have a shared interest to ensure that all our pupils are safe, happy and learning and will always endeavour to make sure this is the case for all children.
If the problem has still not been sorted out …
You can make a formal complaint (please see our Complaints Procedure).